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Caregiver Online Training Overview
Our endorsed and accredited Caregiver training course is tailored to the healthcare industry, offering convenience and comprehensive content created by experienced care professionals.
This Caregiver certification course is designed for individuals new to private duty services within senior home care agencies or those serving as family caregivers, including Companion Caregivers and Home Health Aides. It also provides annual CEU hours of caregiver training for Certified Nursing Assistants (CNA) or nurse assistants. Additionally, it acts as an induction course, providing essential non-medical training for those new to this type of caregiving.
Our training upholds a quality standard across the caregiver industry and safeguards the well-being of caregivers and those they care for. Home Health and Personal Care Certification enables caregivers to maintain employment in various settings, such as seniors` homes, Assisted Living Communities, home care, and hospices, with part-time and full-time positions widely available.
The incorporated learning management system streamlines the training process, enabling organizations to oversee records effectively, comply with legal standards, and simplify reporting for audits.
Our training, available online for convenience, meets the legislated needs across all 50 states, ensuring well-prepared, regulation-compliant caregivers.
Enhance your caregiving capabilities with our training program, whether you’re improving your existing skills or embarking on a new journey in caregiving
Duration: 15 Hour(s)
CEU Points: 15
Certificate Included
Course Update:
This course was last updated on 13th June 2024
What you will learn
Caregiver Objectives
This comprehensive caregiver CEU course is designed to equip you with the essential knowledge and practical skills necessary for providing high-quality healthcare services.
Here’s what the course offers:
The course is structured into 13 modules and offers 15 hours of Continuing Education Unit (CEU) credits.
- Your Role as a Caregiver & Professional Development
This course equips caregivers with essential skills and ongoing professional development opportunities to excel in caregiving professions. - Duty of Care and Care Planning
Learn to craft and execute detailed care plans that ensure the safety, health, and comfort of patients, reflecting best practices in nursing care. - Awareness of Equality, Diversity, and Human Rights
Our training emphasizes the importance of recognizing and respecting each patient’s unique cultural, ethical, and personal values. - Quality Care & Patient Rights
Understand the principles of delivering superior quality care while steadfastly protecting the rights and dignity of every patient. - Communication, Reporting, & Coordination of Services
Master effective communication techniques and learn how to coordinate efficiently with healthcare teams to enhance patient outcomes. - Privacy, Dignity, & Advance Care Planning
Develop skills to support privacy and dignity in caregiving, including sensitive handling of advance care planning discussions. - Supporting Personal Care & Hygiene
Gain practical knowledge in assisting with personal care and maintaining rigorous hygiene standards to promote patient health and comfort. - Dementia, Strokes, Learning Disabilities And Mental Health Awareness
Acquire specialized knowledge to support patients with conditions such as dementia, strokes, learning disabilities, and mental health issues. - Abuse, Neglect, and Exploitation in Care Settings
Train to recognize signs of abuse, neglect, and exploitation, and learn the protocols for addressing and reporting such instances. - Emergency Preparedness And First Aid
Prepare for emergency situations with essential first aid training and crisis management skills critical in a care setting. - Infection Prevention And Hygiene
Study strict infection control practices and hygiene management to prevent infections and maintain a safe environment for both patients and staff. - Safety and Falls Prevention & Workplace Hazards and Safety
Focus on creating a secure environment by preventing falls and identifying potential workplace hazards to avoid incidents. - Supporting Ambulation, Moving, and Handling
Learn techniques to safely assist with ambulation, moving, and handling, ensuring the safety and mobility of patients under your care.
Courses are offered in more than 30 languages, such as Spanish, English, French, and Urdu.
After purchasing the training course or receiving an enrollment invitation from a care company, caregivers will log in to their personal caregiver certification training account. They can log in and out as necessary and complete the training at their own pace. Upon completing the training content, they can click on the exam to verify their knowledge and receive their certificate.
Once you complete your caregiver training, you’ll gain an understanding of both the fundamental skills required for caregiving and the legal obligations that come with the role. These areas of knowledge cover mandatory topics required by most states.
Lessons
Course Content
- Course Introduction – Understand Your Role: Your Professional Caregiver Responsibilities
- Introduction
- Policies and Procedures
- Core Values
- Working Relationships
- Professional Relationships
- Working as a Team
- Equality and Diversity
- Personal Development
- Continuing Professional Development
- Professional Development
- Resources for Professional Development
- Reporting Concerns
- Reflective Practice
- Your Responsibilities
- Course Introduction- Duty of Care and Care Planning
- What is Duty of Care
- Internal Risk Assessment
- Dilemmas
- Comments and Complaints
- When Things Go Wrong
- Reporting Incidents
- Communication and Confrontation
- Promoting Good Communication
- Being Assertive
- Communication Strategies
- Communication Strategies – Seniors and Hearing Loss
- Active Listening
- Course Introduction – Awareness of Equality, Diversity and Human Rights
- Should you say something?
- What is Diversity?
- Disabilities in the Workforce
- Discrimination
- Important Definitions
- Benefits of Diversity and Equality
- Aspects of Diversity and Equality
- Types of Discrimination
- Using Power Responsibly
- Course Introduction – Providing Person-Centered Care
- What is a Person-Centered Approach?
- Positive Risk Taking
- Benefits of a Person-Centered Approach
- Knowledge and Activities of a Person-Centered Approach
- Values
- Values and Personal Bias
- Values and Growth Mindset
- When You Do Not Apply Your Values
- Importance of Good Communication
- Impact for People
- Environmental Awareness
- Non-Verbal/Body Language
- Active Listening
- Different Types of Questions
- Empathy
- Key Terms
- Ask Before Advising
- Signposting
- Effective Communication – Course Introduction
- What is Communication
- Communicating with Colleagues
- Benefits and Challenges of Teamwork
- Effective Team Members
- Verbal and Non-Verbal Communication
- Body Language
- Writing
- Technical Aids
- Communication Needs and Preferences
- Support Diversity and Equality
- Communication Barriers
- The LEAPS Model
- Confidentiality
- Privacy, Dignity, and Confidentiality – Course Introduction
- Privacy and Dignity
- Importance of Privacy and Dignity
- Best Practices
- Information Governance
- Six Caldicott Principles
- Keys to Keeping Data Secure
- Patient Notes and Destroying Records
- Social Media and Social Media Guidelines
- Protecting Client Privacy: Understanding HIPAA
- Understanding the Importance of Confidentiality in Care
- Protecting Confidential Information in Care
- Financial Privacy and Additional Guidelines
- Protecting Individually Identifiable Health Information under HIPAA
- Verification Protocols
- Breaches in Confidentiality
- Noncompliance with HIPAA: Legal Consequences
- Law Enforcement Interaction
- Understanding HIPAA: Who’s Affected?
- Protecting Client Information: A Caregiver’s Responsibility
- Understanding HIPAA Regulations
- The HITECH Act: Enhancing HIPAA with Modern Measures
- Risks of Using Unsecured Devices
- Expiration of HIPAA Authorization Forms
- Advance Directives
- Do Not Resuscitate Order
- Supporting Personal Care and Feeding – Course Introduction
- Importance of Personal Hygiene
- Issues of Concern
- Adverse Effects of Poor Hygiene
- Bathing and Showering
- Steps Before Bathing
- Washing in Bed
- Washing Different Body Areas
- Mouth Care
- Ensuring Safety
- Continence Services
- Haircare
- Nail Care
- Identifying Pressure Sores and Skin Damage
- Addressing Resistance to Bathing
- Feeding and Hydration
- Supporting Ambulation
- Exercise
- Transfers from Chair, Toilet, Bed
- Toileting
- Addressing Constipation
- Medication Management
- Role and Importance of Nutrition
- Hydration
- Preventing Dehydration
- Menu Planning
- Foodborne Illness
- Safe Food Preparation
- Safe Food Storage
- Special Dietary Needs
- Menu Planning and Shopping
- Dementia, Strokes, Learning Disabilities and Mental Health Awareness – Course Introduction
- What is Dementia?
- Understanding the Brain
- Types of Dementia
- Differences in Types of Dementia
- Communication Techniques
- Supporting Families
- Caregiving for Stroke Survivors
- Ischemic and Hemorrhagic Strokes
- Different Effects of Stroke Depending on Brain Hemisphere
- Preventing Strokes and Recognizing Warning Signs
- What are Learning Disabilities
- Learning Disability
- Learning Difficulty
- Learning Disabilities and Other Disorders
- Communication
- Adapting Communication
- Good and Poor Practices
- Reasonable Adjustments
- Dysphagia
- Reporting Concerns
- Mental Wellbeing in Over 65s
- What is Mental Wellbeing?
- Abuse and Neglect in Care Settings – Course Introduction
- Introduction to Abuse and Neglect in Care Settings
- Your Role in Abuse and Neglect in Care Settings
- Identifying, Reporting, and Preventing Abuse and Neglect
- Observational Skills
- Risk and Abuse
- Being Alert
- Signs of Physical Abuse
- Signs of Domestic Abuse
- Complexities of Domestic Abuse
- Signs of Sexual Abuse
- Signs of Psychological or Emotional Abuse
- Signs of Financial Abuse
- Complexities of Financial Abuse
- Signs of Modern Slavery
- Discriminatory Abuse
- Signs of Organizational Abuse
- Neglect or Acts of Omission
- Signs of Self-Neglect
- Taking Action
- When to Report a Concern
- When Someone Turns to You
- Record Keeping
- Child Abuse
- Emergency Preparedness and First Aid – Course Introduction
- Natural Disasters
- Advanced Planning for Natural Disasters and Emergencies
- Specific Considerations for Different Disasters
- Fire Safety
- Fire Preparedness
- Being Prepared for Emergencies
- Safety Guidelines During Natural Disasters and Emergencies
- Basic First Aid
- An Unconscious Victim
- Anaphylaxis
- Heavy Bleeding
- Burns and Scalds
- Electric Shock
- Fractures
- Heart Attack
- Poisoning
- Shock
- Stroke
- Getting Help
- Recovery Position
- Spinal Injury
- Infection Prevention and Hygiene – Course Introduction
- Introduction to Infection Prevention and Hygiene
- Types of HAIs
- How HAIs Spread
- HAI Overview
- Patient Experiences
- Signs of Infection
- Appearance and Hygiene
- Duty of Care
- The Chain of Infection
- Standard Principles
- The Principles of Asepsis
- Aseptic Technique
- Hand Hygiene
- Types of Hand Cleaning
- Using Alcohol-Based Hand Sanitizers
- Hand Washing
- Personal Protective Equipment
- Types of Gloves
- Putting On and Removing Gloves
- Key Moments for Hand Hygiene
- Environment
- Cleaning Schedules
- Storing Cleaning Equipment
- Promoting Environmental Cleanliness
- Clean Food Handling Practices
- Blood and Body Fluid Spillage
- Sharps Disposal
- Handling Contaminated Linens
- Cleaning the Environment
- Safety Data Sheets
- Safety in the Workplace – Course Introduction
- Introduction to Safety in the Workplace
- Human, Economic, and Legal Costs
- Employer and Employee Obligations
- Open and Fair Culture
- Five Key Terms About Risk
- Five Steps of a Risk Assessment
- Look for Hazards
- Decide Who Might Be Harmed
- What We Do About Risks
- Everyday Risks
- Accident Prevention
- What is an Incident and How to Report Incidents
- Whistleblowing
- Caring for Your Health
- Bloodborne Viruses
- Prevent the Spread
- Guidelines for Personal Safety
- Preventing Slips, Trips, and Falls
- Understanding the Causes of Workplace Injuries
- Types of Falls
- Violence in the Workplace
- Stay Alert for Warning Signs
- Responding to Threatening Situations
- De-Escalation Techniques
- Supporting Ambulation, Moving, and Handling – Course Introduction
- Introduction to Supporting Ambulation, Moving, and Handling
- Injury During Patient Transfer
- Evidence-based Practice
- Using TILEO
- Initial Assessment
- Risks and Controversial Techniques
- Patient Moving and Handling Risk Assessment
- Guidelines and Checklists for Using Equipment
- Cost of Moving and Handling
- Mechanism of Injury
- Individual Risk Factors
- Posture in Moving and Handling
- How Gravity & Stability Affects Posture
- How Holding a Load Affects Posture
- Safe Lifting Guidelines
- Lifting Equipment
- Guidelines for Safe Transfers
- Using Assistive Devices
- Consistency and Communication
- Fall Prevention Tips
- Guidelines for Managing Falls
- Preventing Injuries During Repositioning
- Guidelines for Turning a Patient
- Exercise Routine for Bedridden Clients
On successful completion of the quiz, you will be awarded a Caregiver free course certificate.
Who is this for?
Who is this Caregiver training for?
This specialized caregiver course is meticulously designed to support a diverse group of caregivers and is particularly beneficial for:
- Newcomers in Private Duty Services: Ideal for individuals embarking on a career within senior home care agencies including positions such as Companion Caregivers and Home Health Aides on a non-medical basis.
- Family Caregivers: Offers comprehensive guidance for those assuming the role of a caregiver within their own family
- Certified Nursing Aides (CNAs): Tailored for CNAs working on a non-medical basis, ensuring they are equipped with the necessary caregiving knowledge and skills.
Key Features of the Course:
- Annual Refresher Training: Provides ongoing professional advancement for experienced or qualified care nursing assistants to stay current with the latest caregiving practices.
- Introduction to Non-Medical Caregiving: Acts as an essential initiation for CNAs transitioning to non-medical caregiver roles, making it a definitive starting point for those new to such responsibilities.
Whether you’re starting your journey or looking to enhance your caregiving skills, this course will empower you with the knowledge and expertise required to excel in the dynamic field of caregiving.
Additionally, you will be well-prepared to undertake the necessary certification exams and embrace the opportunity to make a significant impact in the lives of those in long-term care facilities including the following:
- Assisted living communities
- Attendant care services
- Care associate
- Caregiver Attendant
- Companion Caregivers
- DCW for Direct Care Worker
- DCA for Direct Care Associates
- Direct support professional
- DSW for Direct Service Worker
- Family caregivers
- HCA for Home Care Aide
- Home Care Aide
- Home Caregivers
- Home Health Aides
- Home care aide
- Homemaker services
- Housekeeping
- HSW for Home Services Worker
- Medicaid community home care
- non-medical caregivers
- PCA for Personal Care Aide
- PCW for Personal Care Worker
- PCS for Personal Care Services
- Personal care aide
- Personal care assistant
- Private duty home care
- Professional caregivers
- Respite worker
- Senior Caregivers
- Veteran’s care
This Caregiver training program is specifically tailored for staff and professionals associated with a variety of care-providing organizations. It targets enhancing the qualifications and skills of caregivers, enabling them to deliver higher quality care, and to align with the specialized needs of their organizations. By completing this training, caregivers not only improve their competency and understanding of their roles but also increase their employability, helping them to get hired quickly in a competitive job market.
Organizations that benefit from this caregiver training include:
- Assisted Living Communities
- Care Homes
- Hospices
- Home Care
- Home Health
- Medicaid Home Care Agencies
- Private Duty Home Care Agencies
- Residential Assisted Living Communities
- Retirement Housing
- Senior Living
Key Benefits for companies:
- Matching State Caregiver Certification Requirements: Ensures caregivers meet the specific qualifications set by state regulations, enhancing their eligibility for various caregiving positions.
- Retain Staff: Leveraging eLearning has been shown to decrease staff turnover, making it a strategic tool for maintaining a committed and stable workforce.
- Stay Compliant: Offers instant reporting features that simplify audit and inspection processes, ensuring organizations always remain in compliance.
- Save Time: A streamlined system to track learner progress with just one click, providing a hassle-free management experience.
- Optimize New Starters: Accelerates the onboarding process by providing immediate access to all mandatory courses, getting new caregivers up to speed quickly.
- Improve Staff Skills: With unrestricted access to a comprehensive library of courses, staff can continually enhance their caregiving skills and knowledge.
Note: Local regulations vary by country and state within the USA. Some regions may mandate certification exams. For those requiring exams, our course provides the fundamental knowledge and skills necessary to pass on your first attempt.
Caregiver FAQ
Caregiver Frequently Asked Questions
Caregiver training involves educational programs and practical training designed to equip caregivers with the necessary skills and knowledge to effectively care for individuals with various needs, including the elderly, individuals with disabilities, or those with chronic illnesses.
Caregiver training is beneficial for:
- Professional caregivers working in healthcare facilities or private homes.
- Family members or friends taking on caregiving responsibilities.
- Anyone considering a career in caregiving.
Caregiver training can cover a broad range of topics, such as:
- Basic caregiving skills (e.g., bathing, feeding, and dressing)
- Health and safety (e.g., infection control, emergency procedures)
- Medical knowledge (e.g., understanding common conditions, administering medication)
- Nutrition and exercise
- Communication skills
- Legal and ethical issues in caregiving
Yes, requirements vary by state, but many places require caregivers to receive certified training and pass a competency exam. Certifications such as the Certified Nursing Assistant (CNA) are common and widely recognized across the United States.
The duration of caregiver training programs varies by the type of training, ranging from a few days for basic training to several weeks or months for more comprehensive programs like CNA certification.
Caregiver training programs are offered through:
- Community colleges
- Vocational schools
- Healthcare organizations
- Online educational platforms
- Non-profit organizations focusing on caregiver support
Continuing education is crucial for caregivers to stay updated on the latest caregacy standards, practices, and medical knowledge. Many certifications also require continuing education units (CEUs) for renewal.
While many caregiving principles are universal, caregivers intending to work internationally should be aware of the specific healthcare regulations, cultural considerations, and language requirements of the country in which they wish to work.
Look for programs that are accredited by recognized healthcare education organizations. Also, consider reviews from past participants, the qualifications of the trainers, and the success rate of graduates obtaining certification or employment.
Certified Nursing Assistant (CNA):
- Certification Required: CNAs must complete a state-approved education program and pass a state competency exam. This certification needs to be renewed periodically, often requiring continuing education.
- Scope of Work: CNAs have a wider scope of responsibilities than basic caregivers. They can perform certain medical tasks under the supervision of a registered nurse or a licensed practical nurse, such as measuring vital signs (blood pressure, pulse, temperature), assisting with medical equipment, and administering medication in some cases.
- Work Environment: CNAs typically work in formal healthcare settings like hospitals, nursing homes, and long-term care facilities.
- Training: CNA training programs are more extensive, often taking several weeks to months to complete. These programs include both classroom instruction and clinical training.
Caregiver:
- Certification: While some states and employers require caregivers to have specific training or certifications, many caregivers work with on-the-job training and do not need to pass a state exam.
- Scope of Work: Caregivers primarily assist with daily living activities such as bathing, dressing, light housekeeping, meal preparation, and companionship. Their focus is more on the personal care and comfort of the individual rather than medical tasks.
- Work Environment: Caregivers usually work in private homes, but they can also be found in assisted living facilities and some healthcare settings.
- Training: Caregiver training varies widely, from formal training programs to informal, on-the-job training. Some organizations offer specific courses for caregivers, but the depth and breadth of training can be less regulated than for CNAs.
In summary, the main differences between a CNA and a caregiver lie in the level of certification required, the scope of their duties, their work environment, and the extent of their training. CNAs are certified to perform both personal care and certain medical tasks, while caregivers focus primarily on personal care and companionship, with their roles often not requiring formal certification.
What our customers say
Reviews
Jamie L
“Fantastic course! Comprehensive material delivered in easy-to-understand modules. Excellent for anyone looking to break into the caregiving field or enhance their skills. Highly recommend!”
Carlos E
“Top-notch content with practical tips that can be applied immediately. The customer support was also very responsive to my queries. If you’re considering a career in caregiving, this course is a must!”
Ellen K
“A rewarding educational journey! This course not only taught me the technical skills needed for caregiving but also emphasized the importance of compassion and empathy. Very impactful.”
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A hard copy certificate printed on certificate grade paper can be purchased for a nominal fee via your learner dashboard and are dispatched within three working days to your address. Please note at this time we currently only mail certificates to the United Kingdom.
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